As a restaurateur in Ireland it often happened that a customer would shyly come up to one and confide that they “Always had an ambition to run a restaurant”. This was always a moment which required supreme tact. Without somehow giving the idea that one was a total martyr to the cause I always felt obliged to deliver the message that the restaurant business is not at all the glamorous one that people imagine. It requires large measures of stamina, tact, stoicism as well as the more expected flair for entertaining and genius in the kitchen.
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